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Frequently Asked Questions
Where are you located and what are your opening hours?
You can find us at Unit 13/401 Great Eastern Highway, Midland 6056. For our opening hours, we recommend checking our website or booking portal for up-to-date availability.
Do I need a referral to visit your centre?
No referral is necessary. Our services are open to everyone looking to improve their health, recovery, or relaxation. Just book online or contact us to get started.
Are walk-ins accepted or do I need to book in advance?
We recommend booking in advance to ensure availability, but we do accept walk-ins when possible.
Do you offer tours of the facility for first-time visitors?
Yes! Feel free to contact us or drop by to request a guided tour. We’re happy to show you around and explain how each service works.
Are your services suitable for all ages?
Most services are suitable for adults aged 18 and above. For younger clients, please contact us directly to discuss suitability and parental consent requirements.
Do you offer package deals or memberships?
Yes, we have a variety of packages and memberships that offer great value. Visit our website for details or speak to a team member for personalized recommendations.
Can I purchase gift vouchers?
Absolutely! Our physical gift vouchers make perfect gifts and can be used for any of our services.
Do you provide towels?
We ask that you bring your own towels however we do have a small amount available if you have forgotten yours.
How early should I arrive for my appointment?
Please arrive 5-10 minutes early to allow time for check-in, changing, and preparation.
Do you have a cancellation or rescheduling policy?
Yes, we kindly ask for at least 24 hours notice for cancellations or changes.
What can I expect on my first visit?
You’ll be welcomed by our team, given a tour if needed, and guided through the treatment process. We’ll answer any questions you have to ensure a comfortable experience.
Can I combine multiple services in one visit?
Yes! Many of our clients stack treatments for a complete recovery or wellness session. Our staff can help you plan a personalized routine.
Is there someone on-site to assist me if I have questions?
Yes, our trained staff are always available to guide you, explain equipment, and ensure your session goes smoothly.
Are your facilities cleaned between each client?
Yes. We follow strict hygiene protocols and sanitize all equipment and treatment areas between each session.
DO I NEED TO SIGN A WAIVER BEFORE USING YOUR SERVICES?
Yes, a short waiver is required before your first session. It helps us ensure you’re using our services safely.
HOW DO I BOOK AN APPOINTMENT?
You can book online through our website, via phone, or in person. We recommend online booking for convenience and up-to-date availability.
DO YOU SEND APPOINTMENT REMINDERS?
Yes, you’ll receive email or SMS reminders prior to your session to help you stay on track.
CAN I FOLLOW YOU ON SOCIAL MEDIA FOR UPDATES AND PROMOTIONS?
Yes! Follow us on Instagram, facebook and tiktok for wellness tips, special offers, and updates on new services.
IS THERE PARKING AVAILABLE?
Yes, there is free parking, There are also public transport options right next to us.
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WELCOME TO WELLNESS UNLEASHED
If you're looking to transcend the ordinary, you've come to the right place.
A place where wellness is a way of life and your wellbeing is at the heart of everything we do.
We’re here to help you recover, reconnect, unwind and find balance through our carefully selected range of holistic treatments. This is your destination for restorative ice baths, hyperbaric oxygen therapy, infrared saunas, red light therapy, yoga and meditation classes, plus more, right here in Perth’s eastern suburbs.
There is more to life if you choose it. We invite you to escape your busy routine and join us to discover the magic of true wellbeing.
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Want to know more about our facilities or services? Reach out today.
CONTACT US
Unit 13/401 Great Eastern Highway, Midland Western Australia, 6056
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